This collection offers un-customized wigs. No customization is included. Wig knots are not bleached, comes with a pre-plucked hairline (no additional plucking) & units are not styled. This collection is the perfect option for our Sheek Ladies seeking quality wigs that requires your hair stylist to install. Self-installs are an option also. The hair quality is top tier. Our natural color wigs can bleach to 613 and last 2 years plus with proper care. Please allow 2-3 business days for order to process. Shipping is 1-3 business days.